Some large products do not receive free shipping unless checkout value is > $150. You can see if your product is eligible for free shipping by checking it's product detail page.
All orders > $150 will receive free shipping.
Note: Free shipping only applies to the 48 contiguous United States (does not include Alaska or Hawaii).
If you have any further questions, please contact us by email at firstname.lastname@example.org or by chat support at the bottom right of this page.
The Pet Memory Shop Team