Free shipping only applies to the 48 contiguous United States (does not include Alaska or Hawaii).
All orders will ship via either UPS, USPS, or Fedx. UPS does NOT count Saturday and Sunday as transit days for ground Shipments. Special arrangements at an additional charge would be required to deliver on a Saturday.
Orders received by Noon (EST) are sent out the same day. Real-time delivery dates and express shipping options for our pet caskets are available once a product is added to your shopping cart. In the shopping cart, click on “estimate shipping & tax” and enter your state and zip code.
Delivery Dates provided when selecting the free UPS Ground Shipping option are estimates and not guaranteed by UPS although they do typically arrive on the estimated dates.
Overnight and 2nd Day Air shipping Notice: In rare instances, UPS sometimes does not deliver on the guaranteed date. In cases where it was non-weather related, UPS will refund the shipping charges. If its a weather related delay, UPS will NOT refund the shipping costs and therefore we are not able to provide a refund to our customers. This is most likely to occur in hurricane season and winter months.